Ernest Jones is located on the Lower Mall of the Glades Shopping Centre, next door to Vodafone and close to the customer escalators and lifts. The Centre offers excellent public transport links and plenty of on-site parking. In-store, you can browse our wide range of prestige watch brands including Tag Heuer, Gucci and Raymond Weil, as well as our exclusive diamond collections from Le Vian, Neil Lane Bridal and Vera Wang. We also stock stylish jewellery for all occasions from the likes of Carat, Swarovski and Thomas Sabo. Services include repairs, valuations and personalisation, as well as regular Le Vian wedding and diamond events. For help with those extra special purchases, book an appointment with one of our experts who’ll be happy to assist you in finding the perfect piece. We look forward to welcoming you soon.
We had an exceptional experience at the Ernest Jones store in Bromley a few months ago when purchasing our wedding rings, and we cannot recommend them highly enough.
From the moment we started the process, the service was impeccable. A special thank you to Melinda, who was absolutely fantastic throughout the purchase; her professionalism, patience, and expert guidance made the experience truly special for us. The collection process was equally smooth and efficient, with the team being just as attentive and helpful.
It is rare to receive such consistent, high-quality care from start to finish. We are 100% happy with our choice and would definitely recommend this store to anyone looking for fine jewellery and a personal, top-tier service. Thank you, Melinda and the team!
MR
Mar Ria
6 days ago
5.0
Excellent customer service from Louise Infact all the staff are very helpful. Very reassuring to us customers and definitely recommend.
ZZ
Zahra
Apr 17, 2026
5.0
Lovely staff. In autumn last year, Sam and another kind staff member helped check whether the stones in my ring were secure and also cleaned it for me. It’s still shining to this day! :)
AN
Afras Nizam
Jul 3, 2024
1.0
Never buy anything from here, when you try to return it or exchange it they’ll say no and it’s been worn when in fact it hasn’t. Staff are extremely rude too, they came up to me and said if you’re not buying leave the shop and I actually bought something that day. Go to Goldsmiths down the road, their customer service is lovely
What types of pickup and delivery services does Ernest Jones offer?
Ernest Jones offers in-store pickup, delivery, and no-contact delivery services for your convenience.
Where is Ernest Jones located within the Glades Shopping Centre?
Ernest Jones is located on the Lower Mall of the Glades Shopping Centre, next to Vodafone and close to the customer escalators and lifts.
What are the opening hours of Ernest Jones?
Ernest Jones is open Monday to Saturday from 9:30 AM to 5:30 PM, and on Sundays from 11:00 AM to 5:00 PM.
What types of products can I find at Ernest Jones?
You can browse a wide range of prestige watch brands such as Tag Heuer, Gucci, and Raymond Weil, as well as exclusive diamond collections and stylish jewellery from brands like Carat, Swarovski, and Thomas Sabo.
Does Ernest Jones offer any special services?
Yes, Ernest Jones offers ring sizing, repairs, valuations, personalisation, and hosts regular Le Vian wedding and diamond events.
Can I book an appointment for personalized assistance at Ernest Jones?
Yes, you can book an appointment with one of Ernest Jones's experts for help with special purchases to find the perfect piece.
Which payment methods are accepted at Ernest Jones?
Ernest Jones accepts debit cards and mobile NFC payments and does not require cash only transactions.
How can I reach Ernest Jones using public transport or parking?
The Glades Shopping Centre offers excellent public transport links and plenty of on-site parking, making it easy to visit Ernest Jones.
What nearby stores can I visit while shopping at Ernest Jones?
Nearby stores include Vodafone for telecommunications services, Kurt Geiger for fashion accessories, and Swarovski for additional jewellery options.
Are there nearby cafés or restaurants where I can relax before or after visiting Ernest Jones?
Yes, nearby you can find Costa Coffee, Café Giardino, and Starbucks, perfect for a coffee break during your visit to the Glades Shopping Centre.
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